At Prima Systems customer satisfaction comes first. Our clients expect professionalism and an exceptional quality of work throughout a project. We do our best to meet and exceed their high standards. We value and place great importance on our ongoing customer feedback.
Here’s what our clients say about our efforts.
Prima Systems have very successfully completed three jobs for our Southern Home Counties business this year and they continue to be one of the Brighton office’s top performing subcontractors. Their performance is recognised through their preferred supply chain partner status for two years now.
I just wanted to give you some feedback for your fitting team.
My Mum was not feeling too great as she had broken her knee and was dreading the whole process of replacement windows but your team put her at ease.
I work in Social Housing so see lots of trades repairing and updating our properties but have to say your team were just brilliant. Timely, clean, courteous, and efficient, and what a fabulous job!
Please pass on out thanks!
I would like to thank you and your team for the excellent work that has been undertaken. Your careful planning, and the excellent management of the teams of staff completing the work, has meant that the disruption to the school has been kept to a minimum. The resulting windows have transformed the classrooms by making them appear more modern, and also by ensuring that the heat loss has been reduced.
Prima Systems have undertaken numerous projects for us over a period of many years. The advice provided by Prima at tender and design stage has always proved invaluable, and the management of their installation processes is timely and professional. I have no reservations in recommending the services of Prima Systems.
This project was a mix of new-build, re-model and refurbishment works, all conducted within a live school on an extremely challenging site, both logistically and geographically. At all stages of the works, from the intensive and unwavering design input and resolution of issues, robust logistics planning and execution on an extremely challenging site, meeting programme deadlines, working with and alongside other trades, quality of workmanship and positive, solid support, I cannot praise Prima Systems highly enough. Extremely good relationships were built and maintained and I would have no hesitation at all in using Prima Systems on the next project in which I am involved and recommending them to other contractors.
I have worked with Prima Systems on a number of projects where our projects have ranged from new build residential to education with values from £500,000 to £5,000,000. With their expertise in the external glazing aspect of the project they provide the full service, from consultation to design to install. I have found their knowledge invaluable when looking at not only existing projects but all new ones at all stages from planning to tender. Their team are always happy to assist in finding solutions and recommendations where client proposals are not feasible - they has saved us time on a couple of occasions. I am always assured that my projects are handed over on time and snag free when Prima are involved. Baxall Construction have built up an excellent relationship with Prima Systems and I and my colleagues would have no hesitation in using them on any future projects or recommending them to others.
I would just like to say how pleased I was with the polite, professionalism of your fitter on site at Central Sussex College. He undertook each task like it was a pleasure to do. All items were completed efficiently and all are now functioning correctly.
The school wishes to record its appreciation over the tidy and professional manner in which your operatives undertook this project.