ISO 9001:2015 is a globally recognised standard which sets out the conditions for a quality management system (QMS) - its primary goal is to improve customer satisfaction by defining the processes needed to meet the customer’s requirements.
Managing Director Dean Halfpenny, said, "We are delighted to have achieved the ISO 9001 standard for another year. This accreditation covers every aspect of our work - from tender through to project completion. It underlines our pledge to maintain the high quality of our work and our dedication to continuously improve. I would like to say thank you to Sue Halfpenny who coordinated the audit and the rest of the Prima team who have made this possible."